Crisis Resources

Crisis Resources

211 – United Way Airs

2-1-1 is an easy to remember telephone number that, where available, connects people with important community services and essential human services like training, employment, food pantries, help for an aging parent, addiction prevention programs for their teenage children, affordable housing options, support groups and ways of becoming part of their community. Call 211 for emergency help with affordable housing and basic human needs, referrals to human services for every day needs and in times of crisis.

HOPE Coalition America
HOPE Coalition America is the national partner with FEMA around emergency financial disaster preparedness, response and recovery, or the “economic Red Cross” for the nation. HCA responded to and served more than 200,000 survivors following Hurricane Katrina, and we are responding to Hurricane Sandy now.

Women’s Shelters
Nationwide directory of shelters for women including homeless shelters, family shelters, residential treatment centers, transitional housing other women’s assistance resources.

HELP Central
Phone: 1-800-311-7999
HELP USA is one of the largest providers of domestic violence housing in the New York metropolitan area with a total of 100 units of housing at three residences specifically dedicated to survivors of domestic abuse. In addition, HELP USA has developed 25 residences across the country, in New York City and upstate New York, Philadelphia, Houston, and Las Vegas. On-site comprehensive services include childcare, counseling, and employment activities. Residents are given the tools to lead independent, violence-free lives.

Fresh Start for Families
Fresh Start for Families is an employment program that helps domestic abuse survivors and their families make the transition from welfare to work. For survivors of domestic violence, the need for confidentiality, unmet childcare needs, and lack of education and work experience often pose a barrier to employment. Fresh Start for Families addresses any issues that interfere with job placement and retention.

Safe Horizon Hotline
Safe Horizon is the nation’s leading nonprofit victim assistance, advocacy, and violence prevention organization with more than 80 programs throughout New York and a staff of 800 dedicated professionals. NYCHA has partnered with Safe Horizon for more than 20 years to ensure that NYCHA residents who report domestic violence victimization receive the emotional and practical support they need.

Safe Horizon Community Offices
Brooklyn: 718-834-6688
Bronx: 718-933-1000
Manhattan: 212-316-2100
Queens: 718-899-1233
Staten Island: 718-720-2591

SHINE (Safe Housing In a New Environment)

Phone: 212.695.4758
SHINE (operated by Women In Need) is a supportive housing program with intensive supportive services for women who have been victims of domestic abuse. Families at risk for domestic violence receive counseling and education in the shelters and are linked to resources that they may require such as assistance in accessing safe homes and battered women’s shelters, medical and psychiatric services, therapeutic services for children and legal advocacy. Scattered site apartments with access to social services help at risk women and their families who have completed the WIN shelter programs to continue their renewal and reach their goal of living independently.

Covenant House “Nineline

Covenant House, which serves runaway and homeless youth, operates this hotline for kids and parents with any kind of problem.

Girls and Boys Town Hotline

Crisis, resource and referral line staffed by trained counselors available to anyone at any time.

National Center for Missing and Exploited Children
1-800-THE-LOST (1-800-843-5678)
For families and law enforcement agencies reporting a missing child and seeking search assistance; people reporting the sighting of a missing child or child exploitation; professionals seeking resources.

National Child Abuse Hotline
1-800-4-A-CHILD (1-800-422-4453)
A hotline for parents, children, professionals, and anyone concerned about child abuse.

National Domestic Violence Hotline
1-800-799-SAFE (7233)
A hotline for victims of domestic and family violence at home, and concerned family and friends.

National Hopeline Network
1-800-SUICIDE (784-2433)
This national crisis hotline network connects people who are depressed or suicidal, or those who are concerned about someone they love, automatically to a CONTACT USA or AAS certified crisis center.

National Runaway Switchboard
For runaway youth, teens in crisis, and concerned friends and family members.

National Sexual Assault Hotline
1-800-656-HOPE (1-800-656-4673)
This hotline connects sexual assault victims to local rape crisis centers.

National Suicide Prevention Lifeline
1-800-273-TALK (8255)
The National Suicide Prevention Lifeline’s mission is to provide immediate assistance to individuals in suicidal crisis by connecting them to the nearest available suicide prevention and mental health service provider.

Domestic Violence Resources

HELP R.O.A.D.S. (Reaching Out to Advocate for Domestic Abuse Survivors) is a non-residential advocacy center serving domestic violence survivors in New York.

A non-profit organization whose mission is to help those who are homeless and others in need become and remain self-reliant.